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- Contact your credit card company and your financial institution and close your accounts. The FBI suggests that you put passwords (not your mother's maiden name) on any new accounts you open.
- Contact all creditors by phone and in writing.
- Change all PIN numbers.
- Call the three major credit bureaus to tell them your identity has been stolen. Request that a "fraud alert" be placed on your file and that no new credit be granted without your approval.
- Call the Social Security Fraud Hotline: 800-269-0271.
- Contact the Federal Trade Commission (FTC) theft hotline: 877-438-4338 www.consumer.gov/idtheft
- Contact the Department of Motor Vehicles to see if anyone has obtained a duplicate of your license.
- File a report with the police and get a copy of the report in case you need proof of the crime later for credit card companies, etc.
- Keep a log of all your contacts and make copies of any correspondence concerning your case.
- Always report phishing e-mails by forwarding the e-mail to www.antiphishing.com as well as
to the FTC and the FBI. See our Resources page for contact information.
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