Account-to-Account (A2A)
The A2A feature is designed for Sun East members to securely move money between accounts that members hold at different financial institutions. You must own both the Sun East account and the external account to make the transfer.
Follow these steps to transfer money to an account outside of Sun East.
Step 1 – Once logged into Online Banking, you will see the Pay-A-Person Person-to-Person (P2P) and Account-to-Account (A2A) services in the toolbar within the “Transfer Money” dropdown.
Step 2 – Immediately after clicking on “Pay-A-Person | Account-to-Account (A2A)” you will be required to register by reading and acknowledging the Terms & Conditions.
Step 3 – You will be taken to this screen within Online Banking.
Step 4 – Choose which account you’d like to make the transfer from:
Step 5 – You will be prompted to authenticate before the transaction goes through. Choose the way you would like to authenticate and click “Send Code.”
Step 6 – Search for the Financial Institution where you will be transferring the money:
Step 7 – Log into your other Financial Institution via that Financial Institution’s login screen or with the below verification method:
Step 8 – There is also an option to schedule a transfer:
Step 9 – In the History, you will see the transfers that have already occurred:
Step 10 – Under Scheduled, you’ll see any scheduled transfers. These will be sent after 5:00 pm on the date indicated:
Step 11 – You can view Proof of Payment.
Step 12 – You can print a confirmation.
