Person-to-Person (P2P)
The P2P feature is designed for payments made to individuals. To send funds, you must be a member of Sun East, but the recipient of the payment can be anyone with a checking or savings account at a bank or credit union. The recipient does not need to be a Sun East member.
Follow these steps to transfer money to another person.
Step 1 – Once logged into Online Banking, you will see the Pay-A-Person Person-to-Person (P2P) and Account-to-Account (A2A) services in the toolbar within the “Transfer Money” dropdown.
Step 2 – Immediately after clicking on “Pay-A-Person | Person-to-Person (P2P)” you will be required to register by reading and acknowledging the Terms & Conditions.
Step 3 – You will be taken to this screen within Online Banking.
Step 4 – Click “PAY”
The members to whom you have previously transferred money are below under “Recent People.”
Step 5 – Click “+” or one of your previous recipients:
Step 6 – Update the amount that you want to send and click “Pay.”
Step 7 – Confirm all information is correct and click “Confirm.”
Step 8 – You will be prompted to authenticate before the transaction goes through. Choose the way you would like to authenticate and click “Send Code.”
Step 9 – Type in the code:
Step 10 – You will receive confirmation that your transaction has gone through:
Step 11 – You will see confirmation that the transaction has gone through in “History.”
Step 12 – You will also receive a confirmation proof of transfers in the email associated with your account:
Step 13 – Your recipient will receive an email or text letting them know that the funds have been transferred:
All recipients must verify who the funds were sent from by answering the prompt. Click “Next” to initiate the transfer:
Step 14 – Choose a delivery method:
Step 15 – Once complete, you will receive a confirmation notification:
In the above example, a fee for designating that the funds are received on a Debit Card is shown.
Step 16 – For a previous recipient, from the text or email confirmation, the recipient can also “Change delivery method” or click “here” to manage the account that the funds have been transferred into. You will be prompted to update the information.
Step 17 – click “Update” to be shown a confirmation.
