Skip-A-Pay in Online Banking and the Mobile App

If eligible, you may take advantage of Sun East’s Skip-A-Pay feature in Online Banking and the Mobile App. Eligibility is determined by the following qualifications/limitations:

  • Vehicle or Personal Loans only
  • Loan must be open for 180 days or more
  • All credit union accounts must be in good standing
  • $35 processing fee must be available in Checking or Savings account
  • Skip-A-Pay may not be used in consecutive months
  • Skip-A-Pay may not be used more than two times in a rolling 12-month period
  • Skip-A-Pay may not be used more than six times in the life of the loan

Here’s how to get started:


Step One

Log into Online Banking Step 1: Online Bankingor log in using the Mobile App. Step 1: App Button

If using the Mobile App, you will need to click the “More” button in the bottom right of your screen to find Skip-A-Pay. Once tapped, please proceed to step 3.

Step 1 and 2 screenshots


Step Two

In Online Banking, look for the area in the center of your dashboard that hosts the Skip-A Pay feature.

If you do not have an eligible loan(s) to skip, or you do not have the available processing fee funds in your account, you will see an orange alert box that states that there are currently no loans eligible for the Skip-A-Pay program.

If you do have an eligible loan(s), you will see an active widget.

Step 2: Widget


Step Three

Select the loan that you wish to skip. If you have more than one eligible loan, you will see a drop-down box.

Step 3: Loan Views


Step Four

Scroll down and take note of the $35 processing fee.

You will be prompted to choose the account in which to pay the processing fee.



Skip-A-Pay Terms and Conditions must be reviewed before proceeding. Once read, check the “I agree to the Terms and Conditions” box and select “Continue.”

Step 6: Continue


Please note, if your loan is being paid via Bill Pay or if you are using the Sun East Loan Pay widget to make an outside loan payment, you must stop your payment for the month.

Step SIX

Review your Skip-A-Pay information and select “Continue” to process your loan skip.

Step 2: Review



You will receive an instant confirmation.

Step 8: Confirmation


Step Eight

“Print” will print a copy of your confirmation receipt:

Step 9: Print Step 9: Print Example


Step Nine

“Email” will email you a copy and the green box will confirm that an email has been sent.

Step 10: Email Confirmations


Step Ten

When you go back to the Online Banking dashboard, you should now see this notification if you no longer have any eligible loan(s) to skip.

Step 11: Thank You